HealthFrame- Frequently Asked Qustions (FAQ)

Prospective customers are encouraged to explore HealthFrame and its capabilities by taking advantage of HealthFrame’s 15-day, fully functional, free evaluation version.

The HealthFrame demo version is identical to the full product version - except for the presense of a license key. So - when you purchase your copy of HealthFrame - there is no need to install any new software. Just enter your license key.

If you ever do choose to re-install HealthFrame - you never need to first uninstall previous versions. When you install a version of HealthFrame (demo or otherwise) - it will automatically uninstall previously installed versions for you.

Additionally, the installer preserves any data entered during the evaluation period.

Your data will be preserved when you install the purchased version of HealthFrame. If you are ever concerned about the possibility of losing your data, you should create a backup of your personal health record (PHR).

You should always carry your medical information with you, in a format that is convenient given your personal lifestyle choices. You can carry your medical records information in printed form or in a number of portable electronic devices.

Use HealthFrame to print the Emergency Card. This will contain a summary of your identification information, allergies, conditions, and medications, as well as PCP, emergency contacts and insurance information. The printed emergency card can be carried in your purse or wallet at all times.

For a planned medical visit (new PCP or specialist), you may choose to use HealthFrame to print the Medical History Summary report. This is a more detailed report that you can share with your medical providers.

A number of individuals attach USB compatible memory sticks to their key chains. Others have personal digital assistant (PDA) devices with them, such as Pocket PC or Palm OS compliant devices. It is convenient for such individuals to carry computerized versions of their Emergency Card and/or Medical History Summary with them. The easiest way to accomplish this is for users to print their HealthFrame reports to a PDF file (a number of commercial products exist on the internet that support PDF printer drivers). Once the report has been printed, users can then download them to their memory stick or PDA. PDF files are readable with Adobe’s reader (http://www.adobe.com) and are widely used in the internet for document distribution.

The easiest way to accomplish this is for users to print their HealthFrame reports to a PDF file (a number of commercial products exist on the internet that support PDF printer drivers). Once the report has been printed, users can then download them to their USB-key device. PDF files are readable with Adobe’s reader (http://www.adobe.com) and are widely used in the internet for document distribution.

Another option would be to export the database to a USB drive along with a copy of the HealthFrame viewer software that can be very easily installed on any computer you want to view from. The HealthFrame viewer is free and can be installed on any computer without requirement of a license. Opening you database on the USB drive through the HealthFrame viewer will give you the viewing functionality as if you were viewing from the computer with the full program installed, but it will not allow you to modify data.